Sandra is a consultant, speaker, trainer, and writer specializing in public library planning and management issues. She is a leader in the development of planning and management tools for public librarians and was the Senior Editor of the Public Library Association (PLA)Results series, an integrated library of planning and resource allocation manuals. Sandra is the author or co-author of six of the books in Results series, including Strategic Planning for Results, the foundation of the series. She has used her planning expertise to help library managers, staff, and board members to develop strategic plans in dozens of public libraries of all sizes.

Sandra is a prolific trainer and she has presented hundreds of training programs across the United States. Her workshops address the unique needs of public library staff members and reflect her forty years of public library experience. "Sandra's programs are sensitive to the needs of the audience, without compromising on the information presented." (Wayne Piper, Ohio Library Council, ret.)

Sandra's awards include Arizona Librarian of the Year (1987), Professional Achievement Award from the Association of Specialized and Cooperative Library Agencies (1996), Outstanding Alumna Award, University of North Texas, School of Information Science (1999), and the Melvil Dewey Medal from the American Library Association (ALA)(2008).

Publications

• Time Flies… But Where? Time Management Tips and Tools (PLA Train-the-Trainer Series), ALA, 2010
• Stress Less: Tips for Defusing Your Life (PLA Train-the-Trainer Series), ALA, 2010
• Customer Service: Balancing Rights and Responsibilities (PLA Train-the-Trainer Series), ALA, 2009
• The Trainer's Guide to "Libraries Prosper with Passion, Purpose and Persuasion: A PLA Toolkit for Success" ALA, 2009
• Implementing for Results: Your Strategic Plan in Action, ALA, 2009
• Strategic Planning for Results , ALA, 2008
• Creating Policies for Results: From Chaos to Clarity (with June Garcia), ALA, 2003
• The New Planning for Results: A Streamlined Approach , ALA, 2001
• Managing for Results: Effective Resource Allocation for Public Libraries (with Ellen Altman and Diane Mayo), ALA, 2000

Resume

Sandra's resume is available as an Adobe Acrobat file if you would like more information about her background.